TEXAS DEPARTMENT OF CRIMINAL JUSTICEFrequently Asked Questions
Employees
How do I get more information about becoming a correctional officer?
How do I make insurance changes?
Employees may contact their Human Resources representatives and/or the Employees Retirement System (ERS) directly at (877) 275-4377. Also, employees may create an ERS Online account and make their own insurance changes in the event of a Qualifying Life Event (QLE).
How do I enroll in a 401K/457 plan?
Employees may contact Empower Retirement at (800) 634-5091 or go to the website TexasSaver and sign up.
How do I apply for Texas Income Protection Plan (TIPP) benefits?
The Texas Income Protection Plan provides employees with money to help pay your bills if an accident or other health-related conditions make it impossible for you to work. Employees can contact TIPP at (855) 604-6230 for any questions regarding short-term and long-term disability or log on to Texas Income Protection Plan. Click on GET STARTED and file a claim to start the process.
How do I find a Human Resources policy?
Human Resources policies can be accessed from Human Resources policies.
How do I submit a public information or personal information request?
To obtain public information related to HR matters, employee relations, or selection materials, a written request must be sent through the TDCJ Public Information Request Department. Requests may be submitted via:
- Mail: PO Box 4017, Huntsville, TX 77342
- TDCJ online submission tool
- Hand delivery to PIA box located at TDCJ HRHQ, Huntsville
- E-mail: PIA@tdcj.texas.gov
Current employees can obtain personal information by submitting a written request to their unit or department HR.
How do I contact the Employee Assistance Program (EAP)?
Employees or family members of employees may contact the EAP (Alliance Work Partners) for themselves or on behalf of a family member or co-worker at (800) 343-3822 or Alliance Work Partners.
