Online Visitation Portal Instructions

NOTE: Use of this system is restricted to residents of the United States, Canada, and Mexico.

Printable Instructions (PDF), Spanish (PDF)

Go to https://visitation.tdcj.texas.gov/Visitation/.
Click the "Create an Account" link.
Enter a valid e-mail address and press Submit button.
Check your e-mail for a message from "TDCJ Visitation".
Copy the "key" in the e-mail and click the link at the bottom of the e-mail.
Enter your e-mail address and the key. Create a password.
Log in with your user name, e-mail, and password.
Answer all the background questions. Click box next to "I have completed the above questions" and click "Submit".
Click the "Edit My Profile" link to complete your profile.
Enter your information. All fields are required except middle initial and alternate phone number. Note: Phone number format must be 123 456 7890 (Leave a space between groups of numbers.
Once your profile is complete, you may look up an inmate and add them to your profile by clicking the "Add Inmate" button.
When the pop-up window displays, you can search by either a TDCJ or SID number.
If the search result is the correct inmate, select the relationship from the dropdown menu, then click "Request Approval".
Until the relationship is approved by the unit, the relationship will appear in the "Pending Approval" section.
When approved, the relationship will move to the "Verified Inmate Relations" section.
As units start using the online visit scheduler, the "Schedule Visit" button will display.
Once all selection are made on the scheduling page, click the box next to "I have reviewed my selections and wish to schedule this visit", then click the "Schedule Visit" button.
When the visit has been successfully scheduled, a "visit Scheduled" message will display on your screen.

For assistance please contact the inmate’s unit of assignment.

TEXAS DEPARTMENT OF CRIMINAL JUSTICE