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Office of the Independent Ombudsman

Frequently Asked Questions

Transfers


  • How can I get my loved one moved to a prison closer to home?
  • A hardship transfer is usually considered when there is a medical condition that impacts the immediate family member’s ability to travel to visit the inmate. Generally, state jail, intermediate sanction facility, substance abuse, pre-parole and pre-release inmates shall not be eligible for transfer consideration. Requests from the inmate family member for an inter-facility transfer should be directed to the assistant director for Classification and Records. Hardship transfer requests may be submitted to the assistant director for Classification and Records at PO Box 99, Huntsville, TX 77342-0099; Attn: Hardship Transfer. Requests must come from an immediate family member who is currently listed on the inmate’s approved visitors list. Immediate family is defined as natural or adoptive mother and stepmother; natural or adoptive father and stepfather; natural or adoptive children or stepchildren; natural or adoptive stepsiblings; spouse (common law or ceremonial); grandparents and grandchildren; persons related by marriage (in-laws); aunt or uncle; or foster parents, the legal guardian of an inmate’s minor child, to include parent of the child.

    Requests for a medical hardship must pertain to a family member and requires documentation from the medical provider of the family member’s inability to travel long distances. Such documentation should be on the physician’s letterhead and signed by the physician. The assistant director for Classification and Records may grant an inter-facility transfer if the following criterion is met.

    • The inmate’s current unit of assignment must be greater than 200 miles from the requested area.
    • Prison sentenced inmates should be Line Class I or higher.
    • Inmates who are G4 or a more restrictive custody are ineligible unless the G4 custody is due to a security precaution designator.
    • Prison sentenced inmates should have no major disciplinary convictions for the preceding twelve months.