skip to main content
YouTube icon image 
YouTube icon image
Home  |  Intranet  |  Contact  

Inmate Digital Mail

The Texas Department of Criminal Justice (TDCJ) is excited to announce that we are moving to a digital mail platform to reduce the amount of dangerous contraband in our facilities.

Effective September 6, 2023, all units will be moved to the digital mail platform.

Incoming mail for all inmates should be sent to the digital mail processing center where it will be sorted, scanned, and uploaded to the inmate’s secure tablet. These messages and photos will be scanned in color and can be saved to the tablet to be permanently available for the inmate to enjoy. Exceptions to this include legal mail; media mail; and books, magazines, packages, and other subscriptions from verified or publishers, which should be sent to the unit.

Type of Document Where to Send
Personal mail from family, friends, and businesses Digital Mail Processing Center
Greeting cards Digital Mail Processing Center
Photos Digital Mail Processing Center
Documents that require inmate signature Unit Law Library 
Surveys to be completed by inmates Contact Research & Development Department
Legal mail Unit
Special mail Unit
Media correspondence Unit
Business correspondence from organizations, businesses, and agencies Unit

To send mail to the Digital Processing Center, please address it to:

Texas Department of Criminal Justice
Inmate’s Full First and Last Name + TDCJ Number
PO Box 660400
Dallas, TX 75266-0400

Inmates who do not have a tablet will receive black and white printed copies of their correspondence.

While no single effort can completely stop the transmission of dangerous contraband, we feel that every measure we can take to improve health and safety in our facilities is worth adopting.

You may have questions about the TDCJ’s new digital mail platform, so we’ve created a list of frequently asked questions to provide further details.

The process for outbound mail has not changed.

For more information, please contact Securus® Customer Service at (800) 844-6591.

Frequently Asked Questions